When Instagram repeatedly displays a “no internet connection” message, it prevents content from loading and restricts video and photo sharing.
In this MiniTool MovieMaker article, we’ll outline effective methods to resolve this issue.
Encountering an Instagram app issue where it shows no internet connection can be quite frustrating when you’re trying to enjoy or share content. This prevents access to friends’ stories, reels, and more.
How To Fix No Internet Connection Instagram Blocked?
The problem may arise due to weak Wi-Fi or cellular signals, issues with Instagram servers, or using an outdated app.
If you’re facing this issue, here are some methods to resolve the Instagram no internet connection problem.
Step 1: Verify Internet
Start by testing your internet speed. Use a web browser on your phone to run a speed test.
If the test shows your internet is stable and fast, the Instagram no internet connection error isn’t because of your internet connection. Move on to the next troubleshooting step.
If the test shows your internet is slow or unstable, fix your Wi-Fi. Restart your router, reconnect to your network, or switch to a different network.
If you’re using cellular data, turn on airplane mode and then turn it off to resolve internet issues.
Step 2: Instagram Status Check
First, verify if Instagram is experiencing issues. Use a web browser to visit Downdetector.com, search for Instagram, and look for any reported outages.
If none are listed, proceed with the following troubleshooting tips.
Step 3: Update Instagram
Always ensure your Instagram app is kept up-to-date. Updates address bugs and enhance performance. If you encounter an ‘internet connection issue’ on Instagram, navigate to the App Store or Play Store.
Search for Instagram and verify if updates are available. If a newer version exists, proceed to update it by tapping the ‘Update’ button.
Step 4: Reboot Device
To resolve the Instagram connectivity issue, try restarting your phone. After rebooting, reopen the Instagram app to check if videos and images load properly.
Step 5: Clear Instagram Cache (Android)
Furthermore, to resolve the no internet connection error on Instagram, consider deleting the app’s cache.
This issue often stems from corrupted cache files. Here’s how you can clear the Instagram app cache on your Android device:
- Navigate to the Settings app.
- Select ‘Apps’ and locate ‘Instagram’.
- Tap on ‘Storage’ and then choose ‘Clear cache’.
Step 6: Delete Instagram (iPhone)
To resolve the Instagram no internet connection error on your iPhone by clearing the app cache, follow these steps:
- Access the Settings app on your iPhone.
- Navigate to General > iPhone Storage.
- Locate and select Instagram from the list of apps.
- Choose to Offload the app, then reinstall it.
Step 7: Adjust Date & Time
Improper phone date and time settings can lead to Instagram displaying a no internet connection error, preventing content from loading. To fix this:
Android:
- Navigate to Settings and choose System > Date & time.
- Enable both Set time automatically and Set time zone automatically.
iPhone:
- Access Settings, tap General > Date & Time.
- Toggle on Set Automatically.
Step 8: Reinstall Instagram
If you’re experiencing Instagram’s no internet connection message, try fixing it by uninstalling the app from your device and then reinstalling it from either the App Store or Play Store.