What is BPM?
A common aspect for all business companies is that each of them relies on a set of practices to organize its work around. Business Process Management (BPM) establishes guidelines regarding the way employees acquire new knowledge, identify problems, adapt new practices and monitor performance. BPT entails predefined methodologies and structured work techniques that are centralized on an organizational level and employed by everyone in the company to achieve measurable optimal results.
From my experience working in a bespoke software development company, one of the most crucial factors that directly impacts daily work is what methodologies and work structures are followed by all development teams. For instance, we are proud to use Agile methodologies such as Scrum and Kanban, which require team members to adapt to frequent inspection and changes. Understanding BPM at its core is what will bring success for your enterprise as well. The three broad focus areas for BPM encompass the following best practices:
The first step is to create a plan for BPM within your organization. This includes writing down and formalizing certain practices that all team members should implement in their work processes. Business Process Management is considered to be an ongoing process rather than a one-time task. Its goal is to create a sustainable workflow, which is suitable for your organization and helps you achieve your unique business objectives.
When a process doesn’t seem to be helping your business advance, it is time to modify it. BPM is all about creating practices that serve you and support your growth. E.g if sending out numerous spreadsheets results in information loss and miscommunication, you can consider setting up a private cloud with business-related data and distribute it to all company members to ensure no more important details are omitted.
At the end of each month, or after a certain time period, you can track the monthly performance of currently implemented business processes to find out if they are worthy or need to be edited to be more efficient. This step is vital because only through quantifiable data can you gain valuable insights about whether your business is headed in the right direction.
Which Steps Can Be Recognized in BPM?
Analysis can be done conveniently through BPM software. One of the most recognisable and trusted solutions on the market is Oracle BPM. Combined with the SOA Suite it can either be used in its generic form or modified to suit your business needs. Process Analytics provides you with reports on vital metrics such as performance rate, workload and human resource metrics.
To redesign essentially means to further enhance the design of a business process – a task, a person’s role or the technology used. Fact is, that even though there are various templates for redesign, there is no algorithm that will improve your design on its own. Redesigning a process thus requires high degrees of creativity and contextual business understanding.
It is advisable to reach out to a qualified and experienced software developer for the implementation of this step as it entails sophisticated models like Business Process Modeling Notation (BPMN) and needs to be executed with full attention to technical details.
After you’ve successfully implemented a BPM software, you need to focus on process monitoring to observe active performance metrics. E.g. Oracle BPM offers a comprehensive Process Monitor Dashboard for easier visual assessment and inspection of individual processes throughout various stages so you can be up to date regarding workload charts and graphs.
Another crucial step in BPM is the management of diverse models and features. Case management allows you to gain insightful information about a particular data-driven business process such as finance and accounting, marketing or objective product performance.
Automate the Process
A final step is to automate processes that used to be manual tasks like permissions or certain functions within tools. Automation plays a huge role when it comes to scaling your business as it helps you save money and redirection human potential and talents towards core business procedures. Automating business processes like expense reporting, onboarding, account management or a compliance management system serves as a powerful accelerator for the growth of your business.
Why is it Important for a Successful Business?
Leaders Can Understand Various Processes
BPM software helps business leaders realize core processes that take place on an organizational level and make informed decisions about future optimizations. Modern BPM systems have user-friendly designs and are loaded with invaluable reports and charts so that business owners or CEOs can grasp current business performance at a glance.
Analyze From End to End
In order for your enterprise to be successful, besides a great and passionate team, you need to be able to analyze business processes from start to finish. This doesn’t only give you evidence-based quantifiable data to rely on as well as full control over system modifications but can also put you ahead of the competition, who fail to understand the value of metrics.
Sticking to workflows that are simply outdated or are not optimal for your core growth strategy does not promote innovative thinking. Rather, businesses that carefully plan possible optimizations on a regular basis can initiate powerful transformations. Furthermore, many of the available digital tools for BPM are scalable and can quickly be upgraded with new features and metrics as your business grows.
Adapt to the New Environment
A good BPM system will allow you to make a smooth transition between different environments. For example you can simulate virtual process performance prior to actual development. Also, BPM solutions provide you with the opportunity to easily navigate through and switch between testing and production environments when you deploy applications, considering key dynamic processes.