Technology For The Vulnerable: Don’t Fear, Revere
People have traditionally held a sort of ‘doomsday’ approach to technology, and yet there’s literally nothing to fear. Remember how terrified everyone was of the ‘Millennium Bug’, and the way that it was allegedly going to push us all back to the dark ages? Hasn’t exactly happened now, has it? In fact, in the 21st Century, technology has gone from strength to strength. Look around you now. You’re probably reading this on a computer, or perhaps a mobile device or tablet. It’s likely that whatever your choice, there’s something equally advanced on the table next to you, or perhaps in your bag or car. We’ve become entirely dependent, and this isn’t a bad thing in the slightest. Our lives are being made simpler, easier and all the more enriched because of it.
It’s not just selfies and superficialness which has prevailed, however. Whilst the older generations remain rather fearful of anything ‘new’ entering their comfortable lives, they probably aren’t aware that if anything, technology could massively improve their circumstances, too. There’s plenty of technology which has been developed to help vulnerable people – from the elderly to the disabled, to the sick and beyond.
One industry that has seemed overlooked until now though is the care industry. Although those working in this profession are taking care of the people in society who most need help, they are often neglected, undervalued and shown a total lack of respect. With budget cuts, overstretched resources and a general lack of funding, both clients and staff are left feeling utterly frustrated.
Webroster is a great example of a company which is attempting to change the status quo when it comes to making the care industry work more efficiently. Not only does it help managers assign staff to clients by making rostering simple (and therefore ensuring everyone is accounted for at the right time), they’ve also developed an app named Bee which can be downloaded by staff. This means staff can write essential notes about the client, check themselves in to where they’re supposed to be, and access crucial data which could make a real difference in the lives of those they visit. By bringing this sort of information online, it makes putting in plans to assist those who need it most much more effective, and it can actually help to make a real difference. There’s no margin for error in this type of work, and technology helps back data up, as well as to identify issues that will need addressing before it’s too late.
Technologies like this are often overlooked, say reports, and this could be even more damaging. The costs of investing is of course going to put a private organisation or local authority out of pocket initially, but in the end, the benefits will be endless for all involved.