Microsoft Dynamics is a series of software applications, including enterprise resource planning (ERP) software and customer relationship management (CRM) software. Microsoft Dynamics integrates well with other Microsoft programs and is considered a part of the Microsoft Business Solutions suite because of the ways in which it can help business function more smoothly.
Microsoft Dynamics can be a beneficial tool in almost any industry, helping you improve communications between different departments in your organization and streamline processes for optimal results. What follow are a few examples of industries in which Microsoft Dynamics can play a role and make a key difference.
Oil and Gas Industry
When it comes to energy exploration and oilfield services, Microsoft Dynamics has the power and functionality to help. With Microsoft Dynamics oil and gas companies can stay in close contact with all their job sites, no matter how remote they may be, enabling each part of the organization to know exactly what’s going on with all the others at all times and react appropriately. Microsoft Dynamics also helps with asset management, both when it comes to equipment maintenance and reducing downtime and in the area of human resources and ensuring that everyone’s time on the job is optimized.
Microsoft Dynamics is a huge difference maker when it comes to manufacturing processes. It tracks your inventory, making sure you have the correct number of each component so that you don’t over order or come up short. It manages your supply chain, keeping things transparent so that you and your team always know exactly what’s going on, every step of the way. And it stays up to date with the most recent and most stringent compliance records so that you’re always operating with the utmost safety and responsibility.
Field Service Industry
One of the biggest challenges in the field service industry is the lack of direct contact. Your customers will probably only engage directly with your field service agents, so it’s important for you to be able to monitor and communicate with them. And Microsoft Dynamics is built for just that. Not only that, it helps you organize your dispatching, ensuring that the right people arrive at the right job sites at the right times. You can also use the CRM component to stay in contact with your customers, ensuring their satisfaction and repeat business.
No matter what your industry, Microsoft Dynamics has something to offer you. Explore the software and discover how your company can put it to use today.