Sales are slow. You’re trying to boost your brand but it isn’t working. What are you going to do? Don’t lose hope. Owning your own business is rarely easy. There are often downswings or tough periods to ride out. Online businesses are no different. If you think your online business is falling into a slump, you need to get work correcting the ship.

Let’s discuss what you can do.


Figure out what’s dragging down your profits. It’s possible that your sales are strong but you’re leaking somewhere else. Administration costs may be too high or you may be paying too much for our inventory. If you can determine where the leak is springing from, you can shore it up. You may need to dig into your finances to find an answer. A professional accountant or money manager can help you if you need expert advice.

Redesign Your Website

Your website needs to be flawless. If your customers encounter any problems, they’re not going to show you any loyalty. The online market is too cluttered. People will simply find a new retailer. So, you need to do everything that you can to make your website is performing optimally.

For example, a BigCommerce site search app can deliver personalized, streamlined search results. The basic search results aren’t enough. It throws up your products, haphazardly, with no regard for profit. This is just one of the many ways that you can redesign your website so it’s more palatable to customers.

Change Your Inventory

If sales are slow, it might be time to take a look at your inventory. Perhaps it needs to be updated. Consumer tastes aren’t stable. The styles that they enjoyed just a few weeks ago might be out of date now. It depends on your industry. Fashion trends are notoriously fickle.

Changing your inventory might not be easy. But if you’re struggling to make money, you might not have a choice. Flexibility is critical.

Get Feedback

Constructive criticism is invaluable. It hurts to hear when you first learn the news, but after your ego recovers, you’ll see the value. Customer feedback is particularly valuable. It can put you back on the right path if you go astray. Leave options on your website for your customers to share their thoughts. You should also scour review sites to see what people are saying. If you create an account, you’ll even be able to reply directly to people. You can convert an unhappy customer.


Word-of-mouth might not be enough anymore. You should also dedicate time and money toward a digital advertising strategy. This can include social media, search engines, etc. You want as many potential customers as possible to hear about your brand.

If you’re already spending money on advertising but not getting the results you need, it’s time to finetune your plans. You might not be reaching the same people. Because you’re doing everything online, there’s data that you can review.


Take advantage of video. Consumers really enjoy high-quality videos and pictures. It helps them relate to a product. It’s one thing to read a product description. It’s quite another to actually see someone using it.

You can also use videos to further your brand story. Interviews with employees and customers, tours of your eco-friendly warehouse, etc. It’s giving your customers a curated glimpse into your business. This can help them feel more connected to it. Anyone can create quality videos. All you need is a decent cell phone.

Go Viral

A viral advertising can earn millions of dollars. You can go from being a non-player to a major industry leader. You won’t be able to ride the viral wave forever, but while it’s happening you can transform your business. Of course, you can’t tell in advance if something is going to go viral. Sometimes it’s purely by accident. However, there are a few things you can do to increase your chances. There are marketing agencies that focus on making viral videos. To do this successfully, you really need to understand your customer base. If you want to market to affluent, middle-aged women, you need a different strategy than if you want to market to young boys.

Building a business takes a lot out of you. Yet, many business owners will tell you that their hard work is worth it. At the end of the day, you get to look at something that you’ve built. You may even have employees who depend on you.