No matter what the size of your business, you can’t do everything on your own. At some point you will need to employ the help of service providers, be it for your online systems, telephone or payments.
Finding the perfect service provider can be the key to your company’s success. A truly great service provider will help your business grow, while a poor one could stifle your progress. We take a look at the key considerations you should make when searching for your next provider.
Scalability – Find A Provider That Can Grow As Fast As You
When starting a business, the long term dream is always to expand – that’s revenue, locations and staff. However, sign up with the wrong service provider, and you could find that you dream is hamstrung by a company which lacks your vision. To avoid this, make sure you opt for a large service provider with a good reputation who are able to extend their services to you as you grow.
There are plenty of questions you should be putting to your service provider in the early days, such as how it can cater for larger volumes of customers, multiple locations and international markets. Don’t be afraid to upfront with the company about what your long term goals are. A good service provider will be able to demonstrate to you that it can not only keep pace, but also help your company realise its vision.
Make sure that the service provider you are considering is able to offer functionality in the future that you may not need yet, but could well require in the long run, and that it can be seamlessly added to your current infrastructure. Also check their levels of support – can they respond quickly to any issues? Do they offer 24/7 support?
Pricing – Pay The Right Price For The Right Service
When weighing up future service providers, price is bound to play a part in your decision. You might be tempted to go for the cheapest, but that could turn out to be a mistake. Just because a service provider is able to beat competitors with a quote, it doesn’t mean that they’re the best for your business.
There are several factors to consider when it comes to cost. One of the key aspects to look at here is whether the provider chargers a flat fee per month, bills for your monthly usage, or charges per employee. In the case of the latter, service providers will scale their costing according to the size of your company, and you will find yourself paying less per person as your business grows. However, smaller companies may well benefit from paying a flat fee each month.
If you like the look of what a company can offer, but don’t feel that the price is right, let them know. Many service providers have a degree of flexibility within their pricing, and contacting them may well net you a better deal. You can use features that you don’t want as a bargaining tool. If a package has aspects that you know you’ll never use, consider asking the provider to remove them, and adjust its pricing accordingly.
Likewise, committing to a contract length upfront can help you achieve a healthy discount. The longer the contract plan, the better the price for you. However, be sure that the company can meet you current and future needs before committing to a long relationship with them.
Technology – Modernise Your Business
Be honest, is your company truly taking advantage of modern technology? Tech can not only modernise your business, but also future-proof it, while saving you money at the same time.
Take VoIP for instance, a messaging system that is revolutionising the way that companies communicate with their customers, as well as internally. Replacing traditional phone systems, and ditching the need for dedicated hardware, VoIP allows companies to use existing equipment such as PCs, laptops and smartphones to create virtual phone systems that can be accessed from anywhere, be it in the office, on the road or by remote workers.
VoIP service providers handle the hardware and maintenance, leaving you free to take advantage of dedicated reporting software for your staff, as well as big savings on costs, thanks to making calls over the internet, and eschewing traditional landlines.
Here is What Makes You More Likely to Fall Victim to a Data Breach
In recent years, data breaches have become more and more common. Being the victim of a breach is a very scary thing, your personal data is at risk and you aren’t sure how little or how much information has been taken from you. Are there…
If Online Privacy Is Dead, Is There Anything We Can Do?
The online world is both wonderful and frightening in equal measure. On the one hand, we have access to unlimited information and resources, but on the other, we have zero privacy. For most adults, the internet is a part of every aspect of their daily…
Reason To Choose Comodo SSL Certificate To Secure Your Website
It should be clear by now that for your website to survive in this modern era, hacker ridden internet era, it is important for all the information that go on it or through it to be encrypted. To have a website without SSL protection is…
6 Unexpected Security Concerns, and How to Prepare
As powerful as the Internet is right now, it’s impossible to even imagine where it will go over the next years and beyond. But, as fast as security protection continues to improve, hackers seem to improve even more quickly. Everything from new devices to apps…
Your Business Needs These 13 Digital Security Solutions – Here’s How To Get The Most Out Of Each
How would you characterize your organization’s digital security posture? If you’re not sure how to answer this question, or perhaps would prefer not to answer it at all, you’re not alone. Countless decision-makers, from uber-competent CTOs and CISOs to CEOs and COOs who couldn’t code…
- 3D Printing
- App Dev
- Artificial Intelligence
- Arts and Entertainment
- Big Data
- Blockchain Tech
- Business Technology
- Car Technology
- Cloud Computing
- Cloud Storage
- Computer and Technology
- Conference Calling
- Coupons and Deals
- Cyber Security
- Dark Left 1
- Data Center
- Data Recovery
- Digital Arena
- Digital Marketing
- Edu Tech
- Email Marketing
- Google Glass
- Guides and Tutorials
- Health and Fitness
- Home Appliance
- Home Improvement
- Home Security
- Internet and Businesses Online
- Internet Marketing
- IT Careers
- Mobile Apps
- Mobile Security
- New Tech
- Online Shopping
- Project Management
- Reference and Education
- Reputation Management
- Sales & Marketing
- Shopping and Product reviews
- Small Business
- Social Media
- Tech Trends
- Technical Support
- Technology in Education
- Tips & Tricks
- Tips And Tricks
- Video Conferencing
- Virtual Reality
- Wearable Technology
- Web Design
- Web Development
- Web Hosting
What Is The Role Of Artificial Intelligence In Design World?
Artificial Intelligence – Whenever we hear this term, the first thing that strikes our head is robots and chatbots. We start visualizing how these tech-based software and tools are spreading magic in the world of Customer support and raising the level of excitement. No doubt,…
How Does VPN Work? Privacy Basics for Beginners
Although envisaged otherwise, the Internet had become the global village in the past decades and it was the information accessibility that mattered the most. It is quite disappointing that we don’t completely have the same privilege nowadays. As you might know, governments and other organizations…
3 Ways to Prepare For Cyber Security Risks That Employees Must Know
In a world where everything is much easier to do via mobile, app, or device, technology is not going to slow down. We’re all guilty of potentially owning more than one device, whether that is our personal phones, work phones, tablets or fitness trackers. All…
Non-Negotiable Elements For Your Business IT Security Plan
In 2019, having a business IT security plan is more important than ever. An IT security plan is the first line of defense you have for protecting your business – and your clients – against cybercriminals. Cybercriminals include hackers, who frequently obtain personal information with…
Businesses Need To Be Proactive When It Comes To Cyber Security
For business of any size, making sure they are not only compliant with security regulations but continually improving and adjusting the measures they have in place is vital. Quite often the factor which determines how a business approaches cyber security is the mindset of the…
How To Become A Cyber Security Analyst
What is Cyber Security? Cyber security is the practice of protecting a system or network from digital attacks. These attacks are generally aimed to retrieve or destroy sensitive information and it is a serious threat to all the organizations. Who is A Cyber Security Analyst…