Of all the computer problems that there are, poor or no internet connection may seem the worst of them all. Without a blazing-speed internet connection, you will not be able to harness the full potential of your computer. You won’t even be able to get online and research fixes to your current challenge, thereby leaving you in a not-so-cool state. Indeed, computers can function well even when not connected to the internet, but being cut off from the world wide web isn’t a cool experience at all. And guess what; there are so many reasons why your computer may be struggling to catch internet signals. That said, let’s now take a quick look at some basic processes of how to troubleshoot network connectivity problems. That way, next time you open your browser to surf the internet, and you get a “cannot connect” response, you’ll know exactly what to do. 

Ensure it’s Actually a Network Problem

Before we delve further into the discussion of how to resolve your network issues, let’s first establish a simple fact. If you are lucky enough to be getting your internet connectivity services from a top cable internet provider in the United States, the chances are that you may never experience network outage, because of the strength of their network services. So what we mean to say in a nutshell is that, you need to make sure that the problem is actually a network problem before you proceed with troubleshooting. Like it or not, sometimes what seems like a network outage is actually a problem on a specific website’s end. So before you conclude that you have a poor or bad network, be sure to check other websites.  

The simple fixes

Power Cycling Equipment

There is no point in getting over your head when your computer fails to connect with the internet. Sometimes, poor internet connection could be easily resolved by simply rebooting your modem, router, and even computer. While one may be tempted to believe that there are other reasons behind your inability to connect with the internet, always make sure that this step – rebooting and/or restarting – is your first step. Once you’ve restarted, if you have another computer or mobile device, try getting that one online. If you find out that no device can connect, then, the network problem is most likely with your equipment or your ISP. However, if you find out that only one device is unable to connect, then, the problem is most likely with that device, and you now need to run an antivirus scan on such a device to ensure you don’t have malware blocking your connection. 

Check Physical Connections

Does your network challenge continue even after rebooting and restarting? If so, the next line of action is to check whether or not you are physically connected. Maybe your router is connected using Ethernet cable; check to see whether there are any damaged or unplugged ends. Once you check all connections, you would do well to check the modem and router too, to see whether they are functioning as expected. 

Run The Windows Network Troubleshooter

Windows normally include some built-in troubleshooters that can automatically find issues with one’s computer and fix them. To run the troubleshooter, visit your system tray and access the network icon. Once the troubleshooter runs, it would likely find and resolve issues, find and fail to resolve problems, or do nothing at all. 

Check Whether Or Not IP Is Valid

If by now you are still experiencing no internet connection, then, obviously the problem isn’t temporary. Checking the IP will help you identify the exact point where your connection is lost. Once you’ve checked your IP (ensure you don’t have any strange IPs), you can then proceed to review the IP validity (by checking whether the router is giving you a valid IP address), and afterward, you can try a ping and trace its route.

Contact Your ISP

Once all the above steps are completed, and your connection isn’t restored, then, you can be sure that you’ve verified the functionality of your equipment and the validity of your IP. So, at this stage, your next best bet would be to contact your internet service provider.

Wait The Problem Out

Once you are certain the issues aren’t with your computer or internal connections, and you’ve reached out to your ISP, there is no point losing your head over the matter again. At this point, all you can do is wait, and hope that your ISP will be able to resolve the issues in a short time. In the meantime, you can pick up a novel to read, watch some movies or get your mobile phones to prepare some family budgets (if you love doing that).