Contact Centers: Deploying Cloud Tech
The cloud-based contact center market has seen a drastic development over the past few years. These cloud-based systems are being adopted by every organization these days. A cloud contact center is a core for customer communications of any company. These contact centers are hosted over…
Cloud Storage Trends You’d Want To Get On Top Of
Cloud storage is hotting up as storage facilities become more stable, hosting becomes more reliable, and security measures more stringent. Research reveals that companies spend around a third of their IT budget on cloud services, which makes it all the more important to spend it on items…
How To Raise Your Sales By Syncing Your Cloud Apps
The increased use of technology in the world of business has facilitated numerous changes especially in how businesses operate. Chief among them is the growing number of cloud apps that are now quickly replacing traditional paperwork and processes. For most businesses, the availability of these…
What To Do To Avoid Misclassification If You Are In The World Of Tech
Misclassification of workers occurs when employers categorize their workers wrongfully as an independent contractor, when they should be categorized as an employee. This can occur either by mistake or intentionally. And for whatever reason, the employee, contractor, or the government may be affected. One of…
How Long Should It Take to Set Up an Omnichannel Cloud Contact Center?
Implementations can take months if not properly planned, but setting up an omnichannel inbound call center can take one to two weeks with forethought and preparation. Depending on the size of your company and level of technology already in place, plan to spend a minimum…
Why You Should Be Using Multi-Cloud
With all the hype these days about public, private, and hybrid clouds in the world of business computing, the concept of multi-cloud in business IT is frequently left behind. But this could be changing. Multi-cloud architectures combine private, public, and hybrid cloud services, and this…
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