Category: Cloud

contact centers

Contact Centers: Deploying Cloud Tech 

The cloud-based contact center market has seen a drastic development over the past few years. These cloud-based systems are being adopted by every organization these days. A cloud contact center is a core for customer communications of any company. These contact centers are hosted over…


Why You Should Be Using Multi-Cloud 

With all the hype these days about public, private, and hybrid clouds in the world of business computing, the concept of multi-cloud in business IT is frequently left behind. But this could be changing. Multi-cloud architectures combine private, public, and hybrid cloud services, and this…